Privacy Policy

Last Updated: July 9, 2025

Introduction

This Privacy Policy (“Privacy Policy” or “Policy”) applies to LEE TRANSERVICES, INC., a Texas Corporation together with its controlled affiliates and subsidiaries (collectively, “Lee Trans”, “we”, “us”, and/or “our”), and describes our collection, use, and disclosure of personal information (“Personal Information”). This Privacy Policy applies to our collection, use, and disclosure of Personal Information when you (i) access or use our website(s) or mobile applications without an account or where you are not logged in, (ii) enter information into an online form which contains a link to this Privacy Policy, (iii) provide your Personal Information to a Lee Trans representative, or (iv) otherwise provide Lee Trans with your Personal Information in a manner described in this Privacy Policy. This Privacy Policy does not apply to any activities that display or reference a different privacy notice.

Personal Information we process on behalf of our clients. Lee Trans’s driver compliance, background screening, and regulatory compliance tools and services are intended for and provided to businesses and other organizations, not individual consumers. When we provide these services, , we process Personal Information of individuals (such as drivers and employees) at the direction of and on behalf of our clients. In these situations, we act as a service provider or a “data processor”  under our clients’ control and instruction.

Our clients are responsible for providing appropriate privacy notices to individuals whose information they submit to us and for responding to any privacy requests from those individuals. If you are an individual whose information has been submitted to us by one of our clients and you have questions about how your information was collected, used, or shared, please contact that organization directly and refer to their privacy statement.

We maintain and handle Personal Information in accordance with our contractual obligations to our clients and applicable law. When processing Personal Information on behalf of our clients, we do not sell that information or use it for advertising or marketing purposes, and we do not retain, use, or disclose it for any purpose other than providing our contracted services, or as required by law.

Information We Collect

The Personal Information we (and vendors working on our behalf) collect depends on how you interact with us, the websites, forms, and applications you use, and the choices you make.

We may collect information about you from different sources and in various ways including information you provide directly, information collected automatically, third-party data sources, and data we infer or generate from other data.

Information You Provide Directly

We collect Personal Information you provide to us. For example:

Contact Information: such as your name, job title, company name, address, phone number, or email address when you express interest in obtaining additional information about our services, request customer support, use our “Contact Us” or similar features, register to use our website, sign up for or attend an event or webinar, or download certain content;

Demographic Information: such as age, gender, education or marital status, and similar demographic details in some cases when you register or participate in surveys or events;

Records, Content and Files: such as communications if you contact us via telephone, chat, or email (including voice recordings and chat transcripts) or information you submit related to your use of our website and applications when participating in a survey.

Information We Collect Automatically

When you use our website and applications, we collect some information automatically. For example:

Identifiers and Device Information: When you access or use our website and applications, our web servers automatically log your Internet Protocol (IP) address and information about your device, including device identifiers (such as MAC address); device type; and your device’s operating system, browser, and other software including type, version, language, settings, and configuration.

Geolocation Data: Depending on your device and app settings, we may collect geolocation data when you use our applications.

Usage Data: We automatically log your activity on our websites and applications, including the URL of the website from which you came to our sites, pages you viewed, how long you spent on a page or in the application, access times, and other details about your use of and actions on our website and applications.

Cookies, Mobile IDs, and Similar Technologies

We use cookies, web beacons, mobile analytics and advertising IDs, and similar technologies to operate our websites and applications and to help collect data, including usage data, identifiers, and device information.

What are cookies and similar technologies?

Cookies are small text files placed by a website and stored by your browser on your device. A cookie can later be read when your browser connects to a web server in the same domain that placed the cookie. The text in a cookie contains a string of numbers and letters that may uniquely identify your device and can contain other information as well. This allows the web server to recognize your browser over time, each time it connects to that web server.

Web beacons are electronic images (also called single-pixel or clear GIFs) that are contained within a website or email. When your browser opens a webpage or email that contains a web beacon, it automatically connects to the web server that hosts the image (typically operated by a third party). This allows that web server to log information about your device and to set and read its own cookies. In the same way, third-party content on our websites (such as embedded videos, plug-ins, or ads) results in your browser connecting to the third-party web server that hosts that content.

Mobile analytics and advertising IDs are generated by operating systems for mobile devices (iOS and Android) and can be accessed and used by apps in much the same way that websites access and use cookies. Our apps contain software that enables us and our third-party analytics partners to access the mobile IDs.

How do we and our providers use cookies and similar technologies?

We, and our analytics and advertising providers, use these technologies in our websites and applications to collect Personal Information (such as the pages you visit, the links you click on, and similar usage information, identifiers, and device information) when you use and access our website or applications, including Personal Information about your online activities over time and across different websites. This information is used to store your preferences and settings, enable you to sign-in, communicate with us, analyze how our websites and applications perform, track your interaction to help improve your user experience, develop inferences, deliver content, combat fraud, and fulfill other legitimate purposes.

We and our providers may use these technologies to collect, use, disclose and store Personal Information to tailor and deliver interest-based advertising. We and/or our providers also disclose the information we collect or infer with third parties for these purposes.

What controls are available?

Advertising Controls:

  • Our advertising providers may participate in associations that provide simple ways to opt out of ad targeting, which you can access at:
    • United States: NAI (https://optout.networkadvertising.org) and DAA (https://optout.aboutads.info)
    • Canada: Digital Advertising Alliance of Canada


These choices are specific to the browser and device you are using. If you access our website or applications from multiple devices or browsers, take these actions from those systems to ensure your choices apply to the data collected when you use those systems.

Browser or Platform Controls:

  • Browser Cookie Controls: Most web browsers are set to accept cookies by default. If you prefer, you can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies, this could affect certain features or services of our website. If you choose to delete cookies, settings and preferences controlled by those cookies, including advertising preferences, may be deleted and may need to be recreated.
  • Mobile Advertising ID Controls: iOS and Android operating systems provide options to limit tracking and/or reset the advertising IDs.
  • Global Privacy Control: Some browsers and browser extensions support the “Global Privacy Control” (GPC) or similar controls that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing, including data sales and/or targeted advertising, as specified by applicable law. When we detect such a signal, we will make reasonable efforts to respect your choices.
  • Do Not Track: Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our websites do not currently respond to browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described above.


Email Communications:

  • Email Web Beacons: Most email clients have settings which allow you to prevent the automatic downloading of images, including web beacons, which prevents the automatic connection to the web servers that host those images.


Our Use of Personal Information

We use the categories of Personal Information we collect for the following purposes:

  • Operating our website and applications: We process Personal Information to provide, operate and administer our website and applications and to provide you with content you access and request (e.g., download of certain content);
  • Analyzing and monitoring: We process Personal Information to analyze overall trends, to help us provide and improve our website, email communications, and applications and assess whether they are functioning properly;
  • Promoting security: We process Personal Information to monitor use of our website and applications, create aggregated, de-identified information, verify accounts and activity, secure our systems, detect and prevent fraudulent or illegal activities, and enforce our terms and policies;
  • Handling contact and user support requests: If you fill out a “Contact Us” web form, request user support, or if you contact us by other means, we process Personal Information to fulfill your request and communicate with you;
  • Managing event registrations and attendance: We process Personal Information to plan and host events, conferences, or webinars, including related communication with you;
  • Business operations: We process Personal Information to operate our business, such as billing, accounting, improving our internal operations, securing our systems, detecting fraudulent activity, and meeting our legal obligations;
  • Developing and improving: We process Personal Information to analyze trends, track your usage of our website and applications and interactions with emails to develop and improve our services and to provide our users with more relevant and interesting content;
  • Displaying personalized advertisements and content: We process Personal Information to conduct marketing research, advertise to you, provide personalized information about us on and off our website and applications, and provide other personalized content based upon your activities and interests;
  • Sending communications: We process Personal Information to send you information, including confirmations, technical notices, updates, security alerts, and support and administrative messages;
  • Sending marketing communications: We process Personal Information to send you marketing information, product recommendations and other non-transactional communications about us and our affiliates and partners, including information about our products, promotions or events.


Our Disclosure of Personal Information

We disclose Personal Information as necessary to complete your transactions, provide the website and application services and features you have requested or authorized, or with your consent (as required under applicable law). For example, when you provide payment data to make a purchase, we will disclose that data with banks and other entities as necessary for payment processing, fraud prevention, credit risk reduction, or other related financial services.

In addition, we disclose the categories of Personal Information described above for the following business purposes:

  • Vendors: We disclose Personal Information with our vendors who provide services on our behalf such as IT and system administration and hosting, financial services and payment card processing, research and analytics, marketing, customer support, and professional advisers acting as processors or joint controllers;
  • Subsidiaries and affiliates: We enable access to Personal Information across our subsidiaries, affiliates, and related companies, for example, where we share common data systems or where access is needed to provide our services and operate our business;
  • Corporate transactions: If we are involved in a merger, acquisition, reorganization or bankruptcy, sell a website or application, or business unit, or if all or a portion of our business, assets or stock are acquired by another company, we may transfer some or all of your Personal Information to such third party;
  • Public information: You may select options through our website to publicly display and disclose Personal Information, such as your name or user name and certain other information which may be read, collected, and/or used by others who can view the information;
  • Legal and law enforcement: We will access, disclose, and preserve Personal Information when we believe that doing so is necessary to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies;
  • Security, safety, and protecting rights: We will disclose Personal Information if we believe it is necessary to protect our clients and others, operate and maintain the security of our website and applications, or protect the rights or property of ourselves or others, including enforcing our agreements, terms, and policies.


Analytics and advertising companies also collect Personal Information through our website and applications including identifiers and device information (such as cookie IDs, device IDs, and IP address), geolocation data, usage data, and inferences based on and associated with that data. These companies may combine this data across multiple sites to improve analytics for their own purpose and others.

Data collected from or about you may be used and disclosed in an aggregated and deidentified form in accordance with applicable law.

California Privacy Rights

If you are a California resident and the processing of Personal Information about you is subject to the California Consumer Privacy Act (“CCPA”), you have certain rights with respect to that information:

  • Right to Notice at Collection: At or before the time of collection, you have a right to receive notice of our privacy practices, including the categories of Personal Information to be collected, the purposes for which such information is collected or used, whether such information is sold or shared, and how long such information is retained. You can find those details in this Privacy Policy.
  • Right to Know: You have a right to request that we disclose to you the Personal Information we have collected about you. You also have a right to request additional information about our collection, use, disclosure, or sale of such Personal Information. Note that we have provided much of this information in this Privacy Policy.
  • Right to Request Correction or Deletion: You also have a right to request that we correct inaccurate Personal Information and that we delete Personal Information under certain circumstances, subject to a number of exceptions.
  • Right to Opt-Out/”Do Not Sell Or Share My Personal Information”: You have the right to opt-out of the sale or sharing of your Personal Information.


Note that the CCPA defines “sell,” “share,” and “personal information” very broadly, and some of our data sharing described in this Privacy Policy may be considered a “sale” or “sharing” under those definitions. We let advertising and analytics providers collect identifiers, activity data, device data, and geolocation data through our websites and applications, but do not “sell” or “share” any other types of Personal Information.

We do not knowingly sell or share the Personal Information of minors under 16 years of age.

  • Right to Non-Discrimination: You have the right to not receive discriminatory treatment because you exercised any of your privacy rights.
  • Right to Designate an Agent: You have the right to designate an authorized agent to make requests under the California Consumer Privacy Act. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.


How to Exercise Your Rights under CCPA

To exercise your rights, please contact us using the methods provided in the “Contact” section below.

To provide or delete specific pieces of Personal Information, we will need to verify the identity of the requestor to the degree of certainty required by law. We will verify your request by requesting that you (or your agent) submit your name and email address, as well as confirm access to such email address from your email account, to process your request.

Preferences for Marketing Communications

If we process your Personal Information for the purpose of sending you marketing communications, you may manage such marketing and non-transactional communications from us by clicking on the “unsubscribe” link located on the bottom of our marketing emails, by replying or texting ‘STOP’ if you receive SMS communications, or by turning off push notifications on our apps on your device. Additionally, you may unsubscribe by contacting us using the information in the “Contact” section below.

Please note that opting-out of marketing communications does not opt you out of receiving important business communications related to your current relationship with us, such as information about your subscriptions or event registrations, service announcements or security information.

Retention of Personal Information

We retain Personal Information for as long as necessary to provide the features and functionality of our website and applications and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.

Security

We take reasonable and appropriate steps to help protect Personal Information from unauthorized access, use, disclosure, alteration, and destruction.

International Transfer of Information Collected

Personal Information we collect may be stored and processed in your country or region, or in any other country where we or our affiliates, subsidiaries, or service providers maintain facilities.

External Links

Our website and applications may include integrations, references, or links to services provided by third parties whose privacy practices differ from ours. If you provide Personal Information to any of those third parties, or allow us to disclose Personal Information with them, that information is governed by their privacy statements.

A Special Note for Parents Concerning Privacy

The Lee Trans website and applications are not intended for use by children. We do not knowingly accept Personal Information from any person under the age of 13. We ask that children (under the age of 13) do not submit any Personal Information to us.

Changes to this Privacy Policy

We will update this Privacy Policy when necessary to reflect changes in our Personal Information collection practices, including how we process Personal Information, or to reflect changes in applicable law. When we publish changes to the Privacy Policy, we will revise the “Last Updated” date at the top of the Privacy Policy. If we make material changes to the Privacy Policy, we will provide notice or obtain consent regarding such changes as may be required by law.

Contact Us

If you have a privacy question, concern, or complaint, please contact us via one of the methods provided below.

You may contact the Lee Trans Privacy Department directly by email at it@leetrans.com, or by phone (936) 632-1925.